Terms of Service

Last updated: May 27, 2026

These Terms of Service govern your use of paywise and its services. By accessing and using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

Acceptance of Terms

Your use of our residential cleaning and office tidying services constitutes your acceptance of these Terms of Service. We provide professional cleaning solutions tailored for flat and office spaces throughout Brno. By engaging with our services, you acknowledge that you have read, understood, and agree to comply with all terms outlined herein. We reserve the right to modify these terms at any time, and your continued use of our services indicates your acceptance of any changes. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. These terms represent the entire agreement between you and us regarding the use of our services.

User Obligations

As a user of our cleaning services, you agree to provide accurate and complete information when booking appointments. You are responsible for ensuring that access to your property is available at scheduled times. You must communicate any special requirements or restrictions regarding your space in advance. We ask that you maintain a safe and accessible environment for our cleaning professionals. You agree not to use our services for any unlawful purposes or in violation of any applicable laws. Payment must be made according to the terms specified in your service agreement. You are responsible for the accuracy of information you provide regarding property size, condition, and specific cleaning needs. Failure to comply with these obligations may result in service cancellation or additional charges.

Intellectual Property

All content, materials, and information displayed on our website, including text, graphics, logos, and images, are the property of our company or licensed to us. This content is protected by international copyright, trademark, and intellectual property laws. You may view and print materials for personal use only. You may not reproduce, distribute, transmit, or modify any content without prior written permission. Your use of our website does not grant you ownership of any intellectual property rights. We retain all rights to our proprietary information, including our service methodologies, branding, and business processes. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action. We respect the intellectual property rights of others and expect our users to do the same.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims shall not exceed the amount paid by you for the specific service in question. We are not responsible for damages to property caused by factors beyond our control, including structural defects or pre-existing conditions. While we strive to provide high-quality cleaning services, we do not guarantee that all cleaning will meet individual expectations. We are not liable for loss of personal items or valuables left in your property during our service. You acknowledge that some risks are inherent in using any service provider. These limitations apply regardless of the legal theory upon which the claim is based, whether in contract, tort, or otherwise.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause. Termination may occur if you violate these Terms of Service or engage in any unlawful activity. We may also terminate services if payment is not received according to agreed terms. Upon termination, your right to use our services ceases immediately. Any outstanding fees or charges remain due and payable. We may provide notice of termination via email or other reasonable means. Termination does not relieve you of any obligations incurred prior to the termination date. You may discontinue using our services at any time by notifying us in advance. We appreciate your business and are committed to maintaining professional relationships with all our clients.